AI Receptionist for Pest Control
Wasps in a nursery and mice in a restaurant are not the same call, and neither of them waits. The person ringing you has usually just seen something and wants it gone today.
See it answer a callWhy pest control companies lose the call
Pest calls are impulsive. Somebody sees a rat in the kitchen and rings three companies in five minutes; the first to answer is usually the one that attends.
What it asks a pest control caller
Beyond the name, address and callback number it takes on every call, it asks:
- What they have seen, and where
- Whether it is a home, a food business or a rental
- Whether anyone has been bitten or stung, or is allergic
- Whether there are pets or children in the property
What it treats as urgent
wasps or bees where somebody is allergic, an infestation in a food business, rodents where there is an infant, anything that has bitten or stung somebody — flagged immediately rather than dropped into tomorrow's calendar.
A sting where somebody is allergic is escalated to a person immediately and never simply booked, and that rule is not configurable.
What it does on every call, whatever the trade
- Answers on the first ring, day or night, including while a crew is on a job.
- Says the call is recorded before anything else — every call, every state.
- Takes the caller's name, the service address, and a callback number in case the line drops.
- Offers a specific day and time rather than asking “when suits you”.
- Never invents a price. If you have not given us pricing, it says the technician confirms on site.
- Writes the call, the transcript and the summary into a dashboard you log into.
What it will not do
It does not make outbound calls. It does not dispatch, take payment, or commit you to anything beyond an appointment slot. It does not invent a price, a warranty, a certification or a review. If it does not know something it says somebody will call back, and takes the number.
Questions pest control companies ask
Will it identify the pest?
No. It records what the caller describes, in their own words. Identifying it from a phone description is how the wrong treatment gets loaded onto the van.
Does it handle commercial contracts?
It asks whether it is a home, a food business or a rental, because a restaurant with an infestation is a compliance problem on a clock. It books the visit; the contract is your conversation.
What if somebody has been stung and is allergic?
That goes to a person immediately rather than into the calendar. It is one of the few things this will not handle on its own.
See it on your own calls
A demo is a real call: you ring the number and hear it handle the sort of job you get, then read the transcript it wrote.
Book a demo